Frequently Asked Questions

How do I figure out how much my shipment will cost?

Charges may depend on the weight of your shipment and mileage if you are moving a great distance to a new state. Transportation fees are what they’re called. Ask the movers to explain each item charged to you because various fees could be listed on your estimate.

What are we unable to bring?

It is not a good idea to pack perishable, harmful, or toxic things in your household goods without first consulting your mover. If something goes wrong, even seemingly innocuous commodities like nail polish remover, paint, and vehicle maintenance products can restrict your liability, so make sure you know what’s on the hazardous materials list.

Additionally, it might be more challenging to prove your case against the mover for those boxes if you decide to pack your boxes and the contents end up getting damaged.

Can you tell me anything about your employees?

You won’t have to worry about being sued if a worker is injured while on the job because quality movers will have extensive workers’ compensation coverage.To ensure that only the most renowned, qualified movers are hired, this preventative action has been implemented.

How do you pack objects that are fragile or of high value?

Items that you deem fragile should be breakable or expensive (such as dishes, glassware, artwork, fragile furniture, mirrors, etc.). Make sure that all the items in your home are packed by professionals using the highest quality packing supplies and techniques available.

What are the payment options and how should I pay?

All charges must be paid before your shipment is unloaded at the destination, according to tariff requirements. Cash, certified check, or card are all acceptable forms of payment. But find out if there are any more payment choices, such as a credit card. If your employer is paying for the transfer, you can arrange for an invoice to be sent to them ahead of time. Just make sure to have everything planned before loading and packing. If the payment mechanism is not set before moving day, it may cause issues on delivery day.

Once my package leaves my house, how will I find out where it is?

Find out if the moving business has satellite tracking capabilities that let you track your shipment and driver’s whereabouts online.

Why should I work with a reputable mover?

It will be less stressful and easier and safer to move overall if you hire a professional mover. Transporting can be emotionally and physically taxing, and moving fragile or large goods with care necessitates specialized knowledge and experience. Similar to other trades, moving takes specialised tools and experience to be done correctly.

Do I require a quote?

Over the phone, a sales agent can typically give you a decent estimate of a price range. CBD Movers Melbourne, however, suggests an on-site appointment to evaluate the details of your relocation for the most accurate estimate.

Should I solely anticipate paying for moving labor?

The majority of the moving costs are labor-related. However, you should also include money for moving boxes, tape, and other packing supplies, as well as any additional valuation that may be required. Delicate or big objects, such as flat-screen televisions and chandeliers, are handled with extra care by CBD Movers Melbourne.

How precise will the relocation be?

With more than 10 years of combined experience, our customer support teams takes great satisfaction in offering the most precise moving quotes in the business. We work closely with each customer to thoroughly understand his or her moving needs and to create a moving estimate that takes these demands into account, thanks to our unique sales approach. At the time of the estimate, make sure to provide as much information as you can, including checking the accuracy of the inventory. When additional objects or challenging locations of access are not included during the moving quote, the customer almost always faces unexpected fees.

How far ahead of time should I plan my move?

We suggest planning your move as far ahead as possible. The more time you have to choose a time and date that works for you, the more flexibility you will have with your move. As a general guideline, get in touch with us no later than two weeks before the moving date you choose. We understand that planning isn’t always possible, so we make every effort to accommodate last-minute customers.

Which day or date is ideal for a move?

We don’t advise booking your move for the same day since complicated processes, like the closing of a home or the end of construction, can be delayed because of unexpected events. Plan your move for many days following your closing date to avoid the stress of rescheduling. The middle of the month and, in particular, the middle of the week sees the lowest demand for moving services. If your calendar allows for relocation on one of these days, movers will usually provide their most affordable rates.